PRIVACY POLICY
Privacy Policy
Last Updated: October 7, 2026
This Privacy Policy describes how Shenzhen Xinyuan Chengzhen Technology Co., Ltd. processes personal information in connection with okbangs.com.
1. Information We May Collect
We may collect:
- Name;
- Email;
- Telephone number;
- Billing address;
- Shipping address;
- Order information;
- Product and size purchased;
- Return and refund records;
- Customer-service messages;
- Account information;
- IP address;
- Browser and device information;
- Approximate location derived from IP;
- Website interactions;
- Cookie identifiers; and
- Related transaction information.
2. Payment Information
Payments may be processed by:
- Credit-card payment providers;
- PayPal; and
- Apple Pay-related payment services.
Where payment credentials are processed directly by those providers, we may not directly receive complete card credentials.
3. How We Use Information
Personal information may be used to:
- Process bedding orders;
- Process payments;
- Arrange shipment;
- Provide tracking;
- Handle returns;
- Issue refunds;
- Answer sizing or product questions;
- Provide customer support;
- Maintain accounts;
- Prevent fraud;
- Protect Website security;
- Analyze Website performance;
- Comply with legal obligations; and
- Conduct marketing or advertising where permitted.
4. Information About Kids Products
Although we sell kids bedding, our Website is intended for adult purchasers.
The sale of a product designed for children does not mean we intend to collect information directly from children.
We do not knowingly seek to collect children's personal information in violation of applicable law.
5. Service Providers
We may disclose information as reasonably necessary to:
- SHOPLINE;
- Payment providers;
- Shipping and logistics providers;
- Warehouses or fulfillment providers;
- Customer-service providers;
- Hosting providers;
- Security providers;
- Analytics providers;
- Advertising providers;
- Professional advisers; or
- Government authorities where legally required.
6. Cookies and Advertising
Our Website may use cookies and similar technologies.
Please review our Cookie Policy.
7. Retention
We retain information for periods reasonably necessary for purposes such as:
- Order fulfillment;
- Returns;
- Refunds;
- Customer service;
- Accounting;
- Tax;
- Fraud prevention;
- Legal compliance; and
- Dispute resolution.
8. Security
We use reasonable measures designed to protect personal information.
No online system can be guaranteed completely secure.
9. International Processing
Because our company is located in China and serves customers internationally, information may be processed outside the country where the customer resides.
Where legally required, applicable safeguards will be used.
10. California Privacy Rights
Where the CCPA/CPRA applies, eligible California residents may have rights to:
- Know or access applicable personal information;
- Request deletion;
- Request correction;
- Opt out of certain sale or sharing;
- Limit certain uses of sensitive personal information where applicable; and
- Exercise applicable privacy rights without unlawful discrimination.
11. Categories of California Personal Information
Depending on customer interaction, we may process:
Identifiers, such as name, email, telephone number, address, IP address, or account identifier.
Commercial information, such as bedding products purchased, product size, order history, returns, and refunds.
Internet activity, such as Website visits, product-page interactions, browsing activity, and device information.
Approximate geolocation, such as location inferred from an IP address.
Customer records, including contact and transaction details.
12. California Sale or Sharing
We do not intend to sell personal information for money in the ordinary meaning of "sell."
However, California law may treat certain advertising-related transfers as a sale or sharing.
Where applicable, eligible consumers may opt out.
13. Do Not Sell or Share
Where legally required, we will make an appropriate Do Not Sell or Share My Personal Information or equivalent privacy mechanism available.
14. Global Privacy Control
Where applicable law requires recognition of a valid GPC signal, we will process it in accordance with applicable California law.
15. California Privacy Requests
Requests may be sent to:
You may use the email subject:
California Privacy Request
We may request reasonable information necessary to verify identity or authority.
16. Authorized Agents
Where permitted by California law, a consumer may use an authorized agent.
Reasonable verification may be required.
17. Non-Discrimination
We will not unlawfully discriminate against an eligible California consumer because that consumer exercises applicable privacy rights.
18. Children's Privacy
Our online store is intended for adult customers.
Although children's bedding is sold, purchasing and account activity should be conducted by adults.
19. Privacy Policy Changes
We may update this Policy when our:
- Services;
- Technology;
- Vendors;
- Data practices; or
- Legal obligations
change.
20. Contact
Shenzhen Xinyuan Chengzhen Technology Co., Ltd.
Room 706, Shouchuang Business Building
No. 5 Longhua Square 3rd Road
Fukang Community, Longhua Subdistrict
Longhua District, Shenzhen
Guangdong, China
Email: service@okbangs.com
Phone: +86 177 4115 7375
Website: okbangs.com